Contact

Email hello@clearedcasinos.com. We read everything and usually answer within a few business days.

What helps us most

• A figure on our page that no longer matches the casino's cashier: send the page address and a screenshot if you have one.
• Your own withdrawal time at a casino we cover: the method, when you requested it and when it landed.
• A casino you'd like us to check next.

How we handle corrections

Every correction gets checked against the casino's own page from an Australian connection before we change anything. If your figure is right, we update the page, move its "Last checked" date and, where it changes the payout race, redraw the chart. If the casino's page still shows the old figure, we'll tell you what we see and where.

Casinos and affiliate programs

If you represent a casino or an affiliate program and a figure about you is out of date, send the page on your site where the correct figure is published. We don't accept payment for a place in the race or for a change in wording.

What we can't do

We aren't a casino and can't see or move your balance. For a delayed withdrawal, contact the casino's support first; our guide to why withdrawals get delayed lists what to ask. If gambling is causing you stress, call Gambling Help Online on 1800 858 858.