Free help, 24/7
- Gambling Help Online: 1800 858 858. Free, professional and confidential support 24 hours a day, 7 days a week, by phone, chat or email at gamblinghelponline.org.au.
- BetStop, the national self-exclusion register, at betstop.gov.au. It blocks you from all licensed Australian online and phone betting providers; registering takes about five minutes. It doesn't cover offshore casinos, so use their own tools too.
- Lifeline: 13 11 14, 24-hour crisis support, or text 0477 13 11 14.
Limits worth setting before you deposit
Most casino cashiers let you set a deposit limit per day, week or month, a session reminder and a cooling-off period or self-exclusion. Set the limit before your first deposit, when it's easiest to be honest about what you can afford to lose.
- Decide the amount for the month and treat it as spent.
- Don't chase losses with a bigger deposit.
- Withdraw wins you want to keep, and leave the request alone while it's pending instead of cancelling it to play on.
- Keep gambling apart from money for rent, bills and food.
Tools at the casinos we cover
Woo Casino and Winz let you set deposit, loss and wager limits, a cooling-off period and self-exclusion from your account, by their responsible gambling pages. Avantgarde sets deposit limits and time-outs when you email its support.
Signs it's time to talk to someone
- Spending more time or money than you planned, more often.
- Borrowing, or hiding how much you gamble from people close to you.
- Feeling anxious or low when you're not gambling.
Any of these is reason enough to call 1800 858 858. You don't need to be in crisis to use the service.